Frequently asked questions
Confluence is an online shop featuring products curated by the team at Nimmo Bay Resort. We source ethical, sustainable and local goods, and strive to support female and minority owned businesses.
We ship orders weekly from our office in Victoria, BC. Orders are shipped within 5-7 days of purchase.
At this time we only offer shipping within Canada and the United States. We apologize for the inconvenience for our international friends.
We offer returns within 30 days of your purchase. To start a return please send an email to firstname.lastname@example.org.
If you have a question about sizing on our clothing or accessories, please refer to the sizing guide on the product page or send us an email to request assistance choosing the right size.
We offer a selection of products in our shop at Nimmo Bay, but we can’t guarantee that you’ll find everything that’s available in our online store.
To plan a trip to Nimmo Bay or to get in touch with our team, please visit www.nimmobay.com